Terms & Conditions

Last Updated: October 13, 2026

Welcome to MonogramHeels.com. By accessing our website or purchasing our products, you agree to the following terms.

Products & Pricing

Monogram Heels offers premium footwear featuring an interchangeable modular heel system. All prices are listed in U.S. dollars and are subject to change without notice. Applicable taxes and shipping & handling charges will be displayed at checkout.

Personalized Designs

Customers may personalize their shoes using available interchangeable letters and accessories. Product availability and customization options may vary.

Certain Greek-letter combinations, organization names, and designs may be restricted to authorized licensed merchandise.

Orders & Payments

Orders are subject to acceptance, product availability, and payment authorization. We reserve the right to cancel or refuse orders involving pricing errors, suspected fraud, or unauthorized customization, with appropriate refunds for canceled payments.

Shipping & Returns

Shipping, returns, and refunds are governed by our separate Shipping & Returns Policy. Shoes must be new, unworn, and in their original condition to qualify for a standard return.

Intellectual Property

Monogram Heels' original product designs, patented technology, website content, branding, and other proprietary materials are protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is prohibited.

Third-party trademarks, including sorority names and Greek-letter insignia, remain the property of their respective owners.

Product Representation

We strive to display our products accurately. However, colors and finishes may vary slightly depending on screen settings and manufacturing processes.

Limitation of Liability

To the extent permitted by applicable law, Monogram Heels is not responsible for indirect or consequential damages arising from use of our website or products. Nothing in these terms limits rights or remedies that cannot legally be excluded.

Contact Us

For questions regarding these terms, please contact: